Alright, let’s cut straight to it. There are a few common reasons why you may have got disconnected from your AnyDesk session:
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Network Issues: Your internet connection might have had a hiccup. Check if your Wi-Fi or Ethernet is stable. Sometimes, this could be due to high latency or packet loss.
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Server Problems: AnyDesk’s servers might be experiencing temporary issues. Usually, these get fixed pretty quickly, but you can check AnyDesk’s status on their website or a service like DownDetector.
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Firewall/Antivirus Interference: Your firewall or antivirus software may have suddenly decided to block AnyDesk. Check the settings and create an exception for AnyDesk if necessary.
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Inactivity Timeout: Some settings on the remote computer might disconnect the session if it detects inactivity for a specific time period.
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Software Update or Glitch: Sometimes, the software itself can glitch. Ensure you have the latest version of AnyDesk installed.
To fix it, try these steps:
- Restart the Software: Close AnyDesk and restart it on both machines.
- Check Connections: Ensure both your computer and the remote one are properly connected to the internet.
- Relogin or Reconnect: Simply try reconnecting after a couple of minutes.
- Temporary Alternative: If the issue persists, consider using HelpWire as a free AnyDesk alternative.
Hope this helps you get back on track quickly!