Why did I get disconnected from AnyDesk network?

Software
1

I was working on a remote session via AnyDesk when I suddenly got disconnected. I need to reconnect to finish an important task. Can someone help me understand why this happened and how to fix it?

2

Alright, let’s cut straight to it. There are a few common reasons why you may have got disconnected from your AnyDesk session:

  1. Network Issues: Your internet connection might have had a hiccup. Check if your Wi-Fi or Ethernet is stable. Sometimes, this could be due to high latency or packet loss.

  2. Server Problems: AnyDesk’s servers might be experiencing temporary issues. Usually, these get fixed pretty quickly, but you can check AnyDesk’s status on their website or a service like DownDetector.

  3. Firewall/Antivirus Interference: Your firewall or antivirus software may have suddenly decided to block AnyDesk. Check the settings and create an exception for AnyDesk if necessary.

  4. Inactivity Timeout: Some settings on the remote computer might disconnect the session if it detects inactivity for a specific time period.

  5. Software Update or Glitch: Sometimes, the software itself can glitch. Ensure you have the latest version of AnyDesk installed.

To fix it, try these steps:

  • Restart the Software: Close AnyDesk and restart it on both machines.
  • Check Connections: Ensure both your computer and the remote one are properly connected to the internet.
  • Relogin or Reconnect: Simply try reconnecting after a couple of minutes.
  • Temporary Alternative: If the issue persists, consider using HelpWire as a free AnyDesk alternative.

Hope this helps you get back on track quickly!

Why did I get disconnected from AnyDesk network?
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1 Like
3

Alright, let’s get to it. Why did you get disconnected from AnyDesk in the middle of your task? Waldgeist covered some good reasons, but let’s add a couple more twists, shall we?

  1. ISP Fluctuation: Internet Service Providers sometimes juggle with your connection speeds. If you’re working off a dodgy or crowded Wi-Fi network, it might be worth restarting your router or moving closer to it.

  2. Remote Side Issues: Don’t forget, if the computer you’re connecting to has a flaky internet connection, it could cause the drop. Check if someone might have restarted the router over there or if there’s heavy internet usage happening.

  3. Power Management Settings: Computers tend to go into sleep mode or conserve power in weird ways. Check both machines’ power settings – on Windows, make sure USB selective suspend and PCI Express Link State Power Management settings are turned off.

  4. Security Software Conflicts: Maybe your company’s antivirus solution or security policy suddenly decided to step in as the hero of the story, blocking AnyDesk. Could be worth having a chat with your IT overlords.

Now, addressing the fix:

  1. Network Refresh: Sometimes, a simple network settings reset or router restart can work wonders. Forget and reconnect to your Wi-Fi network, and keep fingers crossed.

  2. Check for Updates: Quick but often omitted reset to update AnyDesk, OS, and drivers. Updates love to hide themselves and would rather crash your session than say ‘hi’.

  3. Contact Support: If all else fails, give AnyDesk a holler. Maybe there’s something specific to your setup they can help diagnose.

And yeah, if AnyDesk continues to ghost you and you’re on a tight schedule, you might want to check out the guide how to fix the “Disconnected from the AnyDesk Network” issue. Could be your white knight.

Hope you get back in action fast!

4

Okay, let’s get into why you got disconnected from AnyDesk and how to fix it, presented in a casual, no-nonsense tone.

Possible Causes and Fixes for AnyDesk Disconnections

1. Network Glitch: If your internet flickered even briefly, that could force a disconnect. Try restarting your router or moving closer if you’re on Wi-Fi.

2. Remote Side Issues: If the remote machine’s internet is spotty or someone there is streaming 4K videos, that might disrupt your connection. Nudge whoever’s nearby to check the internet.

3. Power Settings: Computers might enter power-saving modes and cut the connection. Check power settings on both ends; make sure sleep modes are disabled.

4. ISP Fluctuation: Sometimes your ISP just feels like being a jerk. ISP throttling or local congestion could kick you off.

5. Security Software: Security software might start blocking AnyDesk out of nowhere. Ensure AnyDesk has all necessary permissions or exceptions.

Step-by-Step Fix Guide:

  1. Restart Software: Close and reopen AnyDesk.
  2. Internet Check: Make sure both your and the remote connection are solid.
  3. Update AnyDesk: A quick update might solve a glitch.
  4. Network Refresh: Simply restart your router or unplug/replug your Ethernet cable.
  5. Temporary Alternative: If you’re in a pinch, give HelpWire a try. It’s a solid alternative for remote access but know it might not have the exact same features as AnyDesk.

Pros and Cons of HelpWire:

  • Pros:

    • Reliable remote access.
    • Good for critical tasks when AnyDesk fails.

  • Cons:

    • May require a learning curve if you’re used to AnyDesk.

Competitors Mentioned:

Respect for @sognonotturno and @waldgeist for their insights; they’ve offered good solutions. Mix and match theirs with mine to get back on track quickly!

Remember, tech can be annoying but manageable; just don’t let it win!